Shop with confidence, wear with pride and trust our quality. For assistance with a return, replacement or refund, please DM us on Instagram with your order ID and the reason for your exchange, or contact our business WhatsApp. We’re always happy to help.
Exchange Conditions
- Request an exchange within 3 days: Send your item back within 3 days of purchase, ensuring it is in its original condition — unworn, unwashed, unsoiled, and with all original tags attached.
- Return shipping: The customer is responsible for the cost of shipping the item back to us.
- Quality inspection: Once we receive your item, our team will carefully inspect it to ensure it meets our return conditions.
- Exchange processing: Once approved, we’ll process your exchange as quickly as possible. Original shipping charges are non-refundable.
Shop with Confidence
We want you to shop with confidence and make informed purchasing decisions. To help you choose the perfect piece, our website provides product images or videos so you can explore the details of our jewellery and timepieces before placing your order.
Please note that we do not accept returns or offer refunds due to personal preferences once a purchase has been finalized.
You can find our contact details on our Contact page.
